At SYNTRAVALON, we prioritize your satisfaction and strive to ensure that every experience with our products and services exceeds your expectations. However, if you are not entirely satisfied with your purchase, we are here to help.
To be eligible for a refund, please ensure that your request meets the following criteria:
Once we receive your request, we will inspect the item and notify you of the status of your refund. If your refund is approved, we will initiate a refund to your original method of payment.
Refunds typically take 7 to 14 business days to process, depending on your payment provider's policies.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions about our refund policy, please contact us at support@syntravalon.com.